Sirportly.config.tap do |config|

  # This is the domain where you wish to host your administrative pages
  config.domain = 'support.company.com'

  # This is the protocol which should be used when generating full links within e-mails.
  config.protocol = 'http'

  # These settings set how mail should be delivered from your application.
  # The delivery method can be either :smtp or :sendmail as appropriate.
  config.delivery_method = :smtp

  # If the delivery method is set to :smtp, you need to provide additional SMTP settings below.
  # If you need to authenticate your SMTP connection, you can also add variables for
  # :user_name and :password in addition to :authentication which can be one of :plain,
  # :login or :cram_md5.
  config.smtp_settings = {:address => 'smtp.yourserver.com', :domain => 'sirportly.com'}

  # If you wish to use different SMTP setting for delivering e-mail testing messages.
  # You can define these with the option below. The settings in this variable will override
  # those entered in the 'smtp_settings' variable above.
  config.smtp_settings_for_test = {:user_name => 'testaccount', :password => 'llama'}

  # This is a random token which is used to encrypt sessions stored in cookies. This is
  # automatically generated as part of your installation process.
  config.session_token = 'random_string_here'

  # This is the outbound e-mail address which will be used for outbound e-mail if we cannot
  # auto-determine an address for the message.
  config.notification_address = 'notifications@sirportly.com'

  # Set this to send email alerts to a staff user when they login to Sirportly via a new, 
  # unrecognised browser session. By default this is set to true.
  send_login_notification_emails = true

  # This can either be true or false and defines whether or not GET requests made to 'http'
  # URLs will be redirected to 'https' equivalents. You must ensure that your web server
  # supports SSL before enabling this mode.
  config.force_ssl = false

  # The port number which the web server will listen on. Listens on port 8080 by default.
  config.web_server_port = 8080

  # The number of workers which are executed (equates to the number of simultaneous
  # requests which can be made). Each worker can use anywhere from 60MB or 120MB of
  # system memory.
  config.web_server_workers = 2

  # The length of time one request is permitted to run before it is terminated
  config.web_server_timeout = 30

  # The follow lines load modules into the system as appropriate. All modules should be defined
  # within the modules/category/xxxx.rb file in your application.
  config.module :pipe
  config.module :local
  config.module :txtlocal
  config.module :full_contact, :api_key => 'abc123abc123'
  config.module :slack
  config.module :hipchat

  # This is the path where attachments should be stored, by default attachments are stored
  # in the root of the application in a folder called 'uploads'
  config.attachment_options = {:root => Rails.root.join('uploads', 'attachments')}

  # These are the colours which are used on the reporting overview chart. The first represents
  # 'Open' tickets and the second represents 'On Hold' tickets. The values should be provided
  # as full hex colour codes with a # at the start. If this isn't defined, the default colours
  # will be used.
  config.reporting_overview_chart_colours = ['#000000', '#ff0000']

  # Serve images & other assets from a different domain. This is optional.
  config.asset_host = 'https://cdn.mysupportdesk.com'

  # Change the X-Mailer header on all outbound e-mails
  config.xmailer = 'MySupportMailer'

  # Enable emojis within your installation (http://www.emoji-cheat-sheet.com/)
  config.emojis = true

  # Optionally set the host to serve emojis from
  config.emojis_host = 'http://assets.supportdesk.com/images/emojis'

  # Sets the number of message per e-mail address which are permitted before they
  # are rejected. By default, this is 100.
  config.hourly_email_rate_limit = 100

  # Sets the maximum size for attachments. Attachments which are larger than this
  # limit will be silently dropped when added.
  config.maximum_attachment_size = 20.megabytes

  # Sets the safe host where HTML messages can be displayed. This should not be
  # be the same domain as one which you have authenticated to. Any authenticated
  # session should not be available to the HTML message domain to avoid XSS attacks.
  config.html_message_host = 'htmlmessages.company.com'

  # Sets the message sending delay when enabled for an account. By default, this is 
  # 30 seconds. 
  config.ticket_update_send_delay = 2.minutes

  # Sets the default gravatar which should be displayed if a user hasn't uploaded a user
  # to the gravatar service. By default, this is 'identicon' but can be a URL to an image
  # or on the options outlined on https://en.gravatar.com/site/implement/images/.
  config.gravatar_default = 'identicon'

  # You can define your own antibot questions/answers if you wish which will be included
  # along with the defaults.
  config.antibot_questions = [
    {:q => "Why did the chicken cross the road?", :a => "To get to the other side"},
    {:q => "Name the animal shown on the right", :a => ['cat', 'kitten', 'pussy'], :hint => "It's a feline", :image => 'http://domain.com/cat.jpg'},
  ]

  # Push all Sirportly logs to a specified aTech Log Server. To use this, you will need to
  # install the aTech Log Server (http://github.com/atech/log-server) on a host. This is only
  # worth using if you have multiple Sirportly app servers.
  config.atech_log_server = {:host => '1.2.3.4', :app => 'sirportly'}

  # If set, all emails received by Sirportly will be saved to a directory for inspection later.
  # This should only be used for debugging purposes and do not recommend leaving this enabled in
  # a production environment. Messages are stored in log/raw_emails/yyyy-mm-dd/hh:mm:ss-[message_id].
  config.log_raw_emails = true

  # Set's the application key for your Noti application. A key can be obtained by creating an
  # application from the Noti website at http://notiapp.com.
  config.noti_app_key = 'c3fcbe65-86d9-253d-cc3b-d5950aa10108'

  # If you don't wish for HTML-only emails to be diplayed to staff using an iFrame, you can use
  # the option below to disable them. This is enabled by default.
  config.html_only_iframes = false

  # If you only wish to allow staff to be able to respond to tickets from addresses which are
  # configured for the ticket's department, you can enable this. By default, the system will
  # allow the user to select any address which belongs to the ticket's brand.
  config.only_allow_department_addresses_to_reply = true

  # Configure the maximum number of updates that will be displayed or indexed within a single ticket
  config.max_ticket_updates = 100

  # The length of time between each mail test message (by default, 1 hour)
  config.mail_test_interval = 6.hours

  # Will display a warning in the staff interface if incoming addresses are detected as failing to be delivered.
  # Enabled by default.
  config.mail_test_warning_in_staff_interface = false

  # By default, Sirportly will look for a 'X-Spam-Status' header on all inbound mail and if 'YES', the
  # message will be added to the SPAM queue rather than being delivered normal. To disable this, you
  # can set the following option to false.
  config.use_spam_assassin_headers_for_spam_detecton = false

  # Specifies the length of time to store queued SPAM messages before they are automatically removed. 
  # By default, this is set to 30 days.
  config.auto_spam_removal_period = 30.days

  # Specifies the email address to send outbound support PIN reminder emails frmo
  config.support_pin_email_address = 'do-not-reply@yourdomain.com'

  # How many mailboxes poll failures should occur before considering the mailbox to have failed and stop future polling.
  # The default is 10 times.
  config.mailbox_retry_limit = 10

  # The length of time between polling IMAP and/or POP3 mailboxes. Default is 5 minutes.
  config.mailbox_poll_interval = 2.minutes

  # By default, Sirportly will use the Reply-To header if one exists and treat it as the From address when accepting
  # incoming e-mails. If you wish to always use the 'From' header, just disable this behaviour as shown below.
  config.use_reply_to_header_on_incoming_emails = false

  # Specifies the host which API requests must be made to in order for appropriate cross origin headers to be
  # returned for. This must not have any auth sessions set on it and will automatically redirect all requests to
  # it to the API documentation
  config.api_cross_origin_host = 'api.myhelpdesk.com'

  ## Email forwarding setup
  config.email_routing_forwarding_address = 'incoming.your-company-domain.com'

  # Set the Apple Push Notification Service auth key. This is a key which must be requested from the Sirportly
  # support team. This key will allow iOS users to receive notifications on their phones from your installation.
  config.apns_auth_key = 'ebb4ab9f-a176-47fe-8b7d-f8a2a2807dc8'

  # Set a timeout for data frame requests, default is set to 5 seconds.
  config.data_frame_timeout = 5 

  # Don't verify SSL certificates of all external services (such as an HTTP request from a Macro)
  config.verify_ssl_connections = false

  # Any additional configuration which may be required by modules can be entered below
  # this point.

end